Regulations change all the time, and your clinic management software provider should keep up with the latest requirements and suggested changes. Not all clinic management software track the batch of medicine that you are prescribing to the patient – even fewer allow you to print the batch number and expiry right on the medicine label.
It takes a different skill set to build a web based software versus a locally installed software
Just because a company can build a locally installed software, doesn’t mean you should trust them to build a web-based software. There are a lot of unique considerations that need to be taken into account when building for web.
You should be the one to decide how your clinic runs.
Plato is a flexible, template based software – you manage Plato, it doesn’t manage your clinic. There are a lot of choices to make when deciding how you want your clinic to run. In this article, we will address two choices:
In Singapore, the Ministry of Health (MOH) mandates that electronic medical records be kept for patient’s lifetime plus 6 years. Most clinics operate for 25-30 years and see tens of thousands of patients – as a doctor or clinic manager, this leaves you responsible for hundreds of Gigabytes (GBs) of data! Cloud-based systems are built to handle more data than locally installed systems – your data is stored on multiple remote servers that are linked together, and more servers or server space can easily be added if the amount of data you have grows. However, a lot of cloud-based providers (not Plato) ask that clinics pay a higher subscription rate as their data increases. Some clinics may subscribe to a software thinking that it is affordable, only to be surprised by dramatic price increases later in their software subscription.
You should be able to freely switch to any Clinic Management Software (CMS) or EMR you want.
A lot of clinics feel trapped by their current Clinic Management Software (CMS) software provider – they are not sure of how to extract data out of their CMS if they want to switch, and their CMS provider does not provide support for data extraction.
Healthcare regulations evolve and improve, your Clinic Management Software (CMS) and EMR should do the same.
In Singapore, both the government and non-governmental organizations work to improve healthcare standards and access. Both clinics and their IT vendors are responsible for ensuring that they are aware of these changes. At Plato, we both strive to ensure our partner clinics are aware of new changes, and that their software is updated to reflect new requirements.
Locally installed systems built with older technology cannot handle a lot of data. If your system takes a long time to complete its daily back-up (more than 10 minutes), if it manages transactions slowly, or if it crashes regularly, it is likely that your technology is unable to handle the amount of data you manage. Older, locally installed systems tend to fail for two reasons:
Security is a game of cat and mouse: if your Clinic Management Software or EMR is not updated regularly, it may not be secure.
At Plato, we believe that you should have clarity on how we protect your clinic’s data. IT security is like a game of cat and mouse – a software needs to use the latest encryption and security standards to stay ahead of anyone trying to gain unauthorized access to their data.