It takes a different skill set to build a web based software versus a locally installed software
Just because a company can build a locally installed software, doesn’t mean you should trust them to build a web-based software. There are a lot of unique considerations that need to be taken into account when building for web.
In Singapore, the Ministry of Health (MOH) mandates that electronic medical records be kept for patient’s lifetime plus 6 years. Most clinics operate for 25-30 years and see tens of thousands of patients – as a doctor or clinic manager, this leaves you responsible for hundreds of Gigabytes (GBs) of data! Cloud-based systems are built to handle more data than locally installed systems – your data is stored on multiple remote servers that are linked together, and more servers or server space can easily be added if the amount of data you have grows. However, a lot of cloud-based providers (not Plato) ask that clinics pay a higher subscription rate as their data increases. Some clinics may subscribe to a software thinking that it is affordable, only to be surprised by dramatic price increases later in their software subscription.
You should be able to freely switch to any Clinic Management Software (CMS) or EMR you want.
A lot of clinics feel trapped by their current Clinic Management Software (CMS) software provider – they are not sure of how to extract data out of their CMS if they want to switch, and their CMS provider does not provide support for data extraction.