Manage Third Party Payments

Processing corporate, insurance, or hospital bills? Manage billing cycles more efficiently and with greater oversight using Plato.

Clinics spend a lot of time and energy managing corporate, hospital, and insurance billing cycles. Plato makes it easier to manage third party entities with greater oversight.

Generate the correct invoices for each third-party entity – The first step in getting payment is generating the correct third party invoices. Plato allows you to automatically generate paperwork for each third-party entity.

Find and manage third party invoices — With Plato, you can track hospital, corporate, and insurance invoices by third party entity, or by patient. Track down the right invoice easily.

Ensure no payment is missed — Manage third party payments and admin fees in Plato. Ensure every invoice is paid. Easily sort through invoices to find anything outstanding.

Manage rejected claims easily — Either send rejected claims back to the third-party, or allow the patient to cover them with PlatoPay.

Plato generates the right paperwork for corporate, hospital, and insurance entities, so that you don’t have to.

Set special pricing rules once, and Plato will remember them forever – corporate, hospital, and insurance entities often have preferred rates. Plato remembers these so that your staff don’t have to. Ensure no claim is rejected because pricing is incorrect.

Add fine print/payment instructions specific to each different third party entity — Plato can auto-generate a unique invoice for each different third party entity your clinic manages. Ensure all of your invoices have the correct instructions.

Generate third party paperwork with a click — Plato automatically generates bulk paperwork for corporate entities. Generate a consolidated invoice, stack of individual invoices, or statement of accounts with a click.

Keep track of corporate, insurance, and hospital payments

Flexible third party invoicing – Auto-generate professional invoices for corporate entities – they can be direct, or tied to a patient.

Never miss another payment – Ensure that all third party payments have been fulfilled, and know how much of your payment was eaten up by admin fees.

Manage corporate packages easily – In-built reminders make it easy for your staff to remember co-payments, caps, and special pricing schemes for third party payers and insurance panels.

Find and manage third party invoices

Find the correct third party invoice easily – Other systems make it hard to find an invoice once it has been transferred from the patient to a corporate entity. Plato allows you to track invoices via the corporate, insurance, hospital, or patient account.

Track outstanding invoices – With Plato, it’s easy to both find outstanding invoices and track how long it has taken to complete a payment on them.

Ensure every third party payment is made

Manage third party payments through Plato — Once a third-party invoice has been paid, record it in Plato.

Track admin charges – Plato differentiates between payments and admin charges. Ensure your revenue and collections are accurate.
Pay multiple invoices in one shot – Corporate, insurance, and hospital payments tend to cover many invoices at once. Plato lets you enter one payment to cover multiple invoices.

Manage rejected claims easily

Transfer rejected claims back to the patient — If a claim is rejected, transfer it back to the patient with a click. Most software have a complex process for transferring rejected claims back to the patient, but Plato makes it easy.

Allow patients to pay for a rejected claim or co-payment without returning to the clinic – PlatoPay allows you to manage payments directly in your CMS. If a claim is rejected, allow the patient to cover it with PlatoPay.

  • Plato's software is easy to use and intuitive. I would recommend it to any clinic interested in a user-friendly practice management tool which easily links with other programs.

    Dr Shaun Thompson Expat Dental
  • As a clinic manager, I manage a lot of the medical data entry. Plato lets me do my work more efficiently, and they are available to chat whenever I have a question or need an adjustment to my clinic's system. Some of my colleagues even say that they 'play Plato'. If you want to make your staff happy, I would definitely recommend Plato.

    Ting Ting Clinic Manager, Arden Endocrinology Specialist Clinic
  • I was one of Plato's first customers, and have watched Plato evolve and grow. I currently use Plato to run my practice's full business and clinical operations paperlessly. Plato is a great service - it's is easy to use and the Plato team provides strong customer support. While Plato is a comprehensive software that has everything needed for my clinic to run, I also appreciate that the team is constantly innovating and improving on Plato. It's refreshing to see a team make continued investment in its product, so that my clinic can grow more efficient over time.

    Dr Roland Chieng Fertility and Women's Care
  • Plato's EMR lets me take photos, and write, draw, and annotate on top of these photos. This function is useful for surgeons -- plastic surgeons in particular. Plato is a very secure clinic management system. The security of patient data is paramount to me, and it helps me sleep soundly at night knowing that Plato is guarding my practice

    Dr Marco Faria-Correa
  • Plato has helped me become more efficient in managing my clinic workflow. It is easy to use, beautifully designed and has all the functions I need. I can access it anywhere and I'm able to attend to patients' or doctor's needs immediately. Not only has it improved the workflow of my clinic, it has saved the nurses' time by reducing paperwork and allowed us to give better care to our patients.This system is very fast, powerful and it generates all the essential reports I need easily. After having a lot of issues with our previous EMR provider, we transitioned to Plato. Plato helped us port over our old files onto the new system, and it was a breeze to run our operations on Plato. Thank you Plato!

    Natalie CL Tan Apicare Medical
  • I like Plato because it makes a doctor's work really easy. I can access my case records from anywhere, including images and even video. Plato is a must have for any surgeon.

    Dr Jeffrey Chew Tec Hock Centre for Orthopaedics
  • I love that I can access Plato from anywhere -- in the past, my staff would have to physically come to my clinic and scan and send files to me, if a patient called while I was out of the country. Now I can securely access key medical information without a problem. Plato is an absolute delight!

    Dr Ben Ng Jen Min Arden Endocrinology Specialist Clinic
  • I like Plato because it allows me to access my patients' records anywhere and at anytime. It is especially helpful when I'm at the hospital as I no longer need to carry case notes around. I am able to write digitally on case notes, other times I can draw, or even record audio. I can manage records my way with Plato, and that makes my work easier.

    Dr Wilson Tay Apicare Medical
  • Nexus Surgical is a group medical practice, managing 5 locations and 5 doctors. Plato has been able to link up all of our clinics in a single easy to use system. They've also made it a lot easier to manage some of the complicated accounting that arises from managing a specialist group practice. I would definitely recommend Plato!

    Li Kar Leong Clinic Manager, Nexus Surgical
  • Plato is an app which I have been waiting years for. I have always been a Mac user and most of the clinic software are PC based. With the development of this app, it allows me to use it on my iPad Pro, where I write and draw my notes, as I previously did with the physical notes on paper. Now, the clutter of notes filling up shelves in the clinic is a thing of the past. This App also allows full integration of all operations including billing for the patients. In addition, it is completely portable, allowing me to assess it from all my mobile devices. Changing and using Plato is a must as we drive towards a paperless environment.

    Dr Tay Khoon Hean Tay Khoon Hean Surgery

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