Open a Virtual Clinic Instantly with PlatoConnect

Provide care that goes beyond borders. Patients can teleconsult with you from anywhere using PlatoConnect.

Be there for your Patients

Patients need their doctors. PlatoConnect empowers you to provide advice, care, and follow up through a video call. Ensure that every patient is cared for with PlatoConnect.

Support all of your patients, even those located overseas

Give overseas patients the assurance that their care team is a click away. See your patients face to face through a PlatoConnect teleconsult, share key documents with patients, and even courier prescriptions to patients to ensure they complete their care plan.

Continuously care for chronically ill patients

With PlatoConnect, your chronically ill patients conveniently receive continuous care without physically commuting to a clinic. Monitor your patients’ health, ensure they adhere to treatment plans, and support them with medicine refills. Plato provides you with all the tools you need to get started with telemedicine.

Empower your team with better care tools

Add telemedicine to your team’s patient care toolkit. Let nurses check in remotely with patients via video consult, enable them to fully assess the patient’s health and lifestyle to provide targeted care.

Give busy caregivers convenient access to patients

Let working adult caregivers virtually join their loved one’s medical appointment via video. Minimise miscommunication by directly explaining treatment plans to them. Give caregivers space to clarify key questions, ensuring patients are looked after when they leave the doctor’s office.

Find out more about PlatoConnect

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Getting Started with PlatoConnect is Easy


Invite the patient for a teleconsult or set up a calendar that allows them to book a tele-consult online, using Plato’s online appointment booking.


Ensure patients are ready for the call. Whether they need to register, sign consent forms, or share key information, Plato has everything you need to engage a patient digitally. You can even allow patients to put their credit card on file for secure remote payment using PlatoPay.


Getting on a PlatoConnect call is easy. At the designated time, both the doctor and patient just need to click to connect.


Managing post-call payment is easy. You can use PlatoPay to securely initiate transactions or add a PayNow/GrabPay QR code to your invoice. Email invoices securely to your patients using Plato.


Plato has everything you need to provide end-to-end telemedicine to the patient. Send patients an MC, share critical documents, or send the patient a survey to see how they found the teleconsult. You can even courier prescriptions right to the patients doorstep, without leaving Plato.

PlatoConnect is Safe and Secure

Authorised Access Only

PlatoConnect is protected by AES-256 encryption and SSL Certificates, so that only authorised parties can access the virtual consultation.

Communicate Seamlessly

Enjoy fast, uninterrupted communication that flows directly between your device and that of your patient using peer-to-peer (P2P) networking.

Consult Confidentially

PlatoConnect connections are P2P – data doesn’t flow through Plato’s servers and it is not stored with Plato. Everything communicated between you and your patient is kept fully private and confidential, similar to an in-person consultation.

  • As a clinic manager, I manage a lot of the medical data entry. Plato lets me do my work more efficiently, and they are available to chat whenever I have a question or need an adjustment to my clinic's system. Some of my colleagues even say that they 'play Plato'. If you want to make your staff happy, I would definitely recommend Plato.

    Ting Ting Clinic Manager, Arden Endocrinology Specialist Clinic
  • Plato's EMR lets me take photos, and write, draw, and annotate on top of these photos. This function is useful for surgeons -- plastic surgeons in particular. Plato is a very secure clinic management system. The security of patient data is paramount to me, and it helps me sleep soundly at night knowing that Plato is guarding my practice

    Dr Marco Faria-Correa
  • Nexus Surgical is a group medical practice, managing 5 locations and 5 doctors. Plato has been able to link up all of our clinics in a single easy to use system. They've also made it a lot easier to manage some of the complicated accounting that arises from managing a specialist group practice. I would definitely recommend Plato!

    Li Kar Leong Clinic Manager, Nexus Surgical
  • I like Plato because it allows me to access my patients' records anywhere and at anytime. It is especially helpful when I'm at the hospital as I no longer need to carry case notes around. I am able to write digitally on case notes, other times I can draw, or even record audio. I can manage records my way with Plato, and that makes my work easier.

    Dr Wilson Tay Apicare Medical
  • Plato is an app which I have been waiting years for. I have always been a Mac user and most of the clinic software are PC based. With the development of this app, it allows me to use it on my iPad Pro, where I write and draw my notes, as I previously did with the physical notes on paper. Now, the clutter of notes filling up shelves in the clinic is a thing of the past. This App also allows full integration of all operations including billing for the patients. In addition, it is completely portable, allowing me to assess it from all my mobile devices. Changing and using Plato is a must as we drive towards a paperless environment.

    Dr Tay Khoon Hean Tay Khoon Hean Surgery
  • Plato's software is easy to use and intuitive. I would recommend it to any clinic interested in a user-friendly practice management tool which easily links with other programs.

    Dr Shaun Thompson Expat Dental
  • Plato has helped me become more efficient in managing my clinic workflow. It is easy to use, beautifully designed and has all the functions I need. I can access it anywhere and I'm able to attend to patients' or doctor's needs immediately. Not only has it improved the workflow of my clinic, it has saved the nurses' time by reducing paperwork and allowed us to give better care to our patients.This system is very fast, powerful and it generates all the essential reports I need easily. After having a lot of issues with our previous EMR provider, we transitioned to Plato. Plato helped us port over our old files onto the new system, and it was a breeze to run our operations on Plato. Thank you Plato!

    Natalie CL Tan Apicare Medical
  • I like Plato because it makes a doctor's work really easy. I can access my case records from anywhere, including images and even video. Plato is a must have for any surgeon.

    Dr Jeffrey Chew Tec Hock Centre for Orthopaedics
  • I was one of Plato's first customers, and have watched Plato evolve and grow. I currently use Plato to run my practice's full business and clinical operations paperlessly. Plato is a great service - it's is easy to use and the Plato team provides strong customer support. While Plato is a comprehensive software that has everything needed for my clinic to run, I also appreciate that the team is constantly innovating and improving on Plato. It's refreshing to see a team make continued investment in its product, so that my clinic can grow more efficient over time.

    Dr Roland Chieng Fertility and Women's Care
  • I love that I can access Plato from anywhere -- in the past, my staff would have to physically come to my clinic and scan and send files to me, if a patient called while I was out of the country. Now I can securely access key medical information without a problem. Plato is an absolute delight!

    Dr Ben Ng Jen Min Arden Endocrinology Specialist Clinic

Want to find out more about how Plato will help you run your specific practice?

Meet for a Demo