Level Up Your Clinic Management (2/3): Simplify Work for Your Doctors

Your clinic software shouldn’t limit your doctors. Use a flexible, integrated EMR that lets them work the way they prefer and has everything they need in one place.

Level Up Your Clinic Management (1/3): Run an Automated Front Desk

Simplify work for your frontline team. Learn how to standardise processes, automate your front desk, and improve decision-making with data.

New Clinics, How to Speed Up Break-Even

Want to start making a profit sooner? Here are three ways to speed up break-even.

Branding Your New Clinic

Branding is more than just creating a memorable name and logo. Learn how to create a strong clinic brand to attract new patients, build a loyal base, and grow your practice.

Starting a clinic in Singapore? Here’s what you need to know.

Plato’s white paper, “Start Your Practice”, has everything you need to start and grow your clinic.

Market Your Clinic (3/3): How to Optimise Your Digital Ads

You can’t manage what you don’t measure. Track ad results to help you identify effective channels and improve ad content.

Growing Your Clinic from One to Many? Start and Manage Scaling with Plato.

Whether you’re a solo clinic starting to scale or a group clinic managing scaling, Plato has what you need to support your clinic’s exponential growth and competitive edge.

Want Improved Care Outcomes? Give Your Patients the Right Tool for the Job

Patients have a vital job: adhering to their care plan. Empower and motivate your patients to stay committed to care by giving them the right tool for the job: shared notes in Plato.

Build Stronger Patient Relationships By Running a Contactless Front Desk

Contactless operations ensure safer physical visits, increases the scope for automation at your practice, and provides digital convenience to patients.

Hit the Right Note on Patient Care: Share Care Plans and More from Your Plato

Studies show that shared notes empower patients to take control of their care, improve their adherence to care plans and produce more positive outcomes.

Collaborating on Care? Share Notes Directly from Your EMR in Plato.

Automate referrals and simplify collaboration by sharing folders from your EMR with colleagues, regardless whether they use Plato.

Find My Clinic (Part 3): How to Optimise Your Clinic’s Digital Marketing

You can’t manage what you don’t measure. Track ad results to help you identify effective channels and improve ad content.

Market Your Clinic (2/3): How to Win Over Patients Online

The simpler the user journey, the more likely you’ll win over potential patients.

Market Your Clinic (1/3): How to Attract More Patients to Your Practice

Today, the world lives and breathes digital. Make it easy for patients or clients to find your clinic from anywhere.

Want to Increase Your Loyal Patients? Offer Them Digital Convenience.

Today, patients expect healthcare providers to have both an online and offline presence. Here’s how your clinic can take its services online easily, so patients enjoy digital convenience and become advocates of your practice.

Why Take Your Clinic Services Online?

There’s a saying, "If you’re not online, it's like you don’t exist." Two-thirds of consumers expect their digital healthcare experience to mirror that of retail. What services should clinics bring online and how?

Issue Digital PDT Certificates Directly in Plato!

Avoid the hassle of sourcing and engaging a third-party provider. Issue digital PDT certificates directly from your Plato CMS!

Healthcare Providers: Stay Adaptable in 2021

Run a virtual clinic instantly, automate your front desk and empower your practice using custom analytics.

Simplify Your Medical Billing. Don’t Burn a Hole in Your Bottom Line!

Is medical billing costing you more time than it should? Here’s a better way to manage this critical but complex process. Minimise bad debt, eliminate paperwork.

Cloud VS Legacy: Why it's High Time you Upgrade your Clinic Software to the Cloud

Unsure of the differences between cloud and legacy clinic software? Here’s why more healthcare providers are taking their clinic software to the cloud.

Recalls: The Powerful Tool for Continuous Care

Do you want to improve patient outcomes, but find it a challenge when they don’t follow their care plan? Once outside your clinic’s doors, patients can forget about their follow-up appointments and medicine refills. It’s easy for patients to fall through the cracks, especially when they lead busy lives. Thankfully, healthcare providers can use recalls as an effective engagement tool to improve patient outcomes.

[Malaysia] Introducing PlatoPay - Survive and Thrive with Digital Payments

COVID-19 has transformed practice. Overnight, providers had to run their practice digitally and introduce new workflows such as online appointment booking and virtual consultations. In times of change, clinics are facing the pressure of getting paid, practicing virtually at a moment’s notice and ensuring that patients who book appointments turn up.

[Infographic] Go Paperless: The True Cost of Paper for Clinics

Many clinics think paper is cheap, but in reality, paper costs practices more than they realise.

Link your Plato with Shopify – and Grow Your Practice

Expand your clinic’s reach by selling products and services online.

Working Remotely: Must-Have Digital Tools For Doctors and Clinic Teams

Empower your team to adopt a flexible, Remote work hybrid model. 

Running a Virtual Clinic Without a Front Desk

Studying how a virtual clinic runs without a front desk can also help you learn how to streamline work for your staff. With workplace automations, you can redeploy them to focus on patient care, improve the patient experience, and increase your team’s job satisfaction.

Supercharging Your Practice with Surveys

It goes without saying: patient information is critical to clinics.

Why Doctors Love Direct Lab and Radiology Results in Plato

Improved workflow for doctors and clinic staff, faster turnaround time for patients.

Practice Virtually, stress free with Digi-MCs on Plato

Have you issued a digital MC and worried that your patient might photoshop it? Or has the MC’s authenticity been questioned by employers? Or have patients asked you to repeatedly reprint their MCs when they misplace it?

Medical Practices: How to Sustain Your Business through COVID-19 and Thrive Beyond

How to manage costs and look forward to future growth.

In One Infographic: It’s easy for Patients to Teleconsult with You using PlatoConnect

Show your patients how easy it is to use PlatoConnect for video consults when physical visits to the clinic aren’t possible.

With Stricter COVID-19 Precautions, Patients and Caregivers are Welcoming the Benefits of Virtual Care

Tighter visitor/caregiver restrictions at clinics are pushing the benefits of teleconsultation services, such as PlatoConnect, to the forefront.

Plato with Single Sign-On Lays your Password Fatigue to Rest

Good password hygiene makes security more manageable.

Our Channel Partner in Brunei, Jun Lee, Shares his Experience with Plato

Find out what had attracted Jun Lee to Plato and what Brunei’s doctors love about the integrated clinic management platform.

Make Dental CHAS Claims Directly in your Plato

Gone are the days where you have to login separately to the CHAS portal to check your patients’ Dental CHAS balance and make submissions. Dental clinics that use Plato no longer have to struggle with switching between systems for Dental CHAS submissions. 

Virtual care, and more, with Plato

With the spread of COVID-19, patients seek doctors but may be hesitant to go to clinics. They understandably fear being exposed to the virus in clinics or while getting there. In light of this, Today reports that both the public and doctors alike are embracing telemedicine to facilitate digital consultations. With telemedicine, doctors can manage

Deliver Medicine from your Plato Using G-MEDS

The Plato Platform welcomes G-MEDS Home Rx Delivery to its Appstore

GPs Rejoice, Plato’s PCN Module makes Data Entry Seamless and Automated

Look forward to more convenient data entry, so you can focus on providing better quality chronic disease care for your patients.

Plato’s Integration with Xero will Send your Accountant Over the Moon

Tell your accountant to say goodbye to manual data entry, forever.

Call Back Later? No thanks. Patients prefer Providers who let them Book Appointments Online

It’s high time convenience from digital lifestyle services came to healthcare.

Plato has an API – use it to enhance your practice

Everyone from your accountant to your patients are using software to manage their business – wouldn’t it be easier if these software could ‘talk’ to each other? With an API, or Application Program Interface, data updated in one software can immediately be reflected in others, eliminating the need to do double-entry.

To Collect or Not to Collect: That is the NRIC Question

You may have heard by now that, according to the Personal Data Protection Commission (PDPC), organisations in Singapore are to cease with the collection of people’s NRIC details, starting from September 2019. This is part of a greater overall effort from the government to better protect citizens’ personal data and privacy.

PC vs Mac – What works best for your clinic?

There was a time that the question above was easily answered. For businesses, Windows was the clear champ for a long time. Today’s landscape is quite different. Apple has grown in leaps and bounds, firmly demonstrating its capability as a trusty work companion to professionals of all sorts – from creative people such as designers

Do you use Dental Planning?

Patients worry about treatment costs – Dental Planning lets them see their treatment cost and roadmap up front. Dentists and dental staff, imagine this: You’re a patient and you’re about to visit the dentist. Maybe you’re not so fond of going to one, so you’re feeling nervous about the treatments you’ll get. But alas, that

Innovation is a Choice

“I skate to where the puck is going to be, not where it has been” – Wayne Gretzky

What to look for when choosing a cloud-based software

Just because a company can build a locally installed software, doesn’t mean you should trust them to build a web-based software. There are a lot of unique considerations that need to be taken into account when building for web.

Who decides how your clinic operates: your software or you?

Plato is a flexible, template based software – you manage Plato, it doesn’t manage your clinic. There are a lot of choices to make when deciding how you want your clinic to run. In this article, we will address two choices:

Every EMR should offer unlimited data storage

In Singapore, the Ministry of Health (MOH) mandates that electronic medical records be kept for patient’s lifetime plus 6 years. Most clinics operate for 25-30 years and see tens of thousands of patients – as a doctor or clinic manager, this leaves you responsible for hundreds of Gigabytes (GBs) of data! Cloud-based systems are built to handle more

How much data can your current Clinic Management System manage?

Locally installed systems built with older technology cannot handle a lot of data. If your system takes a long time to complete its daily back-up (more than 10 minutes), if it manages transactions slowly, or if it crashes regularly, it is likely that your technology is unable to handle the amount of data you manage.

How Secure is your data?

At Plato, we believe that you should have clarity on how we protect your clinic’s data. IT security is like a game of cat and mouse – a software needs to use the latest encryption and security standards to stay ahead of anyone trying to gain unauthorized access to their data.

Is Your Clinic Following HSA Best Practices?

Regulations change all the time, and your clinic management software provider should keep up with the latest requirements and suggested changes. Not all clinic management software track the batch of medicine that you are prescribing to the patient – even fewer allow you to print the batch number and expiry right on the medicine label.