Plato is your GP Clinic’s Operating System
Plato automates work across every step of your clinic operations - it’s more than a clinic software, it’s your clinic’s OS.
More than 4000 healthcare providers across Singapore, Australia, and the Asia-Pacific Region trust Plato to run their full clinic operations.
Automate the work of one person at your practice
From front desk automations, to an integrated EMR, Plato automates the work of one person at a GP clinic.
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Automate work for your front desk
- From registration to invoicing, Plato automates every step of patient processing for your front desk. Reduce scheduling work by enabling patients to book their own appointments. Reduce patient registration data entry by using self-registration by Singapass. Eliminate double entry with Platopay Terminal.
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Integrated EMR saves doctors and nurses time
- Doctors and nurses spend time processing and scanning results and notes, and coordinating care with stakeholders. Direct lab and radiology results make scanning a relic of the past. Referral letters can be generated with a few clicks, and notes can be shared, streamlining the referral process. EMR automations reduce time spent on casenote creation and management.
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Streamline your billing processes
- Give your accountant direct access to key reports, and reduce coordination. Adopt corporate billing workflows that save time and ensure every invoice is paid. Do direct CHAS, Medisave, and PHPC submissions. Eliminate reconciliation errors by using the PlatoPay Terminal.
Reduce work for your Front Desk
The automation of admin work starts with your front desk. Reduce your front desk’s work, and give them more time to focus on patients.
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Patients prefer making appointments online
- Patients of all ages prefer practices that offer online appointment booking - because they book an appointment from anywhere, anytime. Make appointment booking more convenient for patients and reduce work for your staff.
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Reduce patient wait times with pre-registration
- Send patients a link to pre-register their details in advance, reduce wait times, and let patients fill in their data from the comfort of home.
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Build trust with patients using digital consents
- Before a visit, send your patients digital consent forms for their procedure or treatment. Digital consent forms offer greater accuracy, clarity, and efficiency - garnering greater trust from patients.
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Automated, contactless payment with PlatoPay
- Use “Card Not Present” PlatoPay to manage pre-payments/cancellation fees before patients arrive at your practice. Use PlatoPay Terminal to control your terminal from Plato, reducing reconciliation errors and double entry.
Want to automate the work of one person at your practice?
Book a Demo
Integrated, Efficient EMR
Work with an EMR that’s as efficient as you are.
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A single, integrated EMR, securely accessible anywhere
- See the full patient record, in one place. Organize key information to make it visible and accessible. Store any file type or size in Plato - keep everything in one place, securely accessible anywhere.
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Create medical records, your way
- Write, type, draw, and even use Plato as your transcriptionist. Format notes for clarity. Plato’s EMR lets you create records, your way.
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Collaborate to improve care
- Securely share notes with key healthcare colleagues and caregivers, and improve patient care through collaboration. Track inbound and outbound referrals, and improve follow up.
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Chronic care management, made easy
- GPs are the first line of defense for patients with a chronic illness. Plato’s Primary Care Network (PCN) module helps GPs track patient outcomes. Use recalls to automate follow up and ensure chronically ill patients stay on track with their care management.
Optimise the Patient Experience using Plato's Queue
Use Plato’s Queue system to manage a high volume of patients, while creating a strong first impression.
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Highly organized appointment booking
- Great operations start with scheduling. Set up your appointment system your way, and choose when and how you want to manage patient appointments.
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Optimize your patient queue
- Plato’s queue system simplifies your clinic traffic management. Implement a patient facing Queue Calling Screen and let patients know when it’s their turn to see the doctor.
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Make wait times more comfortable
- Your patients don’t have to be at your clinic to queue. Call your patients back to the clinic with an SMS when it’s their turn to see the doctor.
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Build your own workflows
- Plato is flexible - choose your own queue setup, add and remove fields from your registration page, and decide whether you want to allow appointments or walk-ins. Choose your own workflows.
A Billing System you can Count On
Manage every healthcare billing requirement through one software.
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Comprehensive healthcare billing
- Healthcare billing can be complex - but it doesn’t have to be. From standard everyday transactions, to credit notes and packages, Plato is extensive while still being easy to use.
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Manage Third Party Payors effectively
- Manage Corporate, insurance, hospital and TPA billing through Plato. Cover the full third party payor cycle in your clinic software, and ensure every bill gets paid.
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Expand your practice by offering Aesthetic Treatments
- Thinking of a new way to expand your practice? Plato helps you manage aesthetic packages, allowing you to build on your practice if you wish.
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Highly configurable billing workflows
- Plato gives you a toolbox of different solutions to make billing easy - from invoice configuration and access restrictions, to the integrated PlatoPay Terminal, choose the billing workflow that works for you.
Comprehensive Inventory Management
From setting up inventory rules, to helping you manage inventory profitably, Plato makes clinic inventory management easier.
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Select your stock management workflows
- Whether you’re a large clinic group that needs a full procurement flow, or a smaller clinic managing everyday stock transactions, Plato helps your clinic manage its inventory effectively.
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Update your inventory in bulk
- As your clinic grows and changes, your inventory will need to be updated. Plato helps you make bulk changes to your inventory, making annual pricing updates fast and easy.
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Setup inventory automations and rules
- Set rules like minimum price, automatic price changes for certain groups, and access restrictions to your inventory list. Let Plato remind your team of inventory dispensing rules, and reduce errors.
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Transparent and extensible reporting
- It’s important that inventory be managed profitably - use Plato’s inbuilt reports to keep track of inventory profitably. Have a unique inventory management process? You can extend Plato’s standard reporting with Custom Analytics.
Use Plato as your Clinic's OS, and automate the work of one person.
Book a Demo
Strengthen the Doctor-Patient Relationship
From first impression to follow up, build relationships with patients in your neighborhood and beyond.
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Help patients stay healthy
- Regular checkups are an important part of care. Use recalls to help patients come in for regular checkups, and build stronger community relationships.
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Support your patients beyond your clinic
- Extend the doctor-patient relationship beyond the walls of your practice. Securely share medical records with patients and engage them in their follow up care.
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Run a fully virtual clinic
- Support your patients even if you can’t physically be with them. Enable your patients to book a virtual visit, teleconsult with you through PlatoConnect, and complete their visit using PlatoPay.
Monitor the Pulse of your Business with Plato’s “Intelligence”
Comprehensive, extensive reporting that helps you monitor your clinic’s health and grow your practice.
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Monitor daily operations and inventory
- Daily reports are essential to managing your operations. Track daily revenue, profits, and activities, and ensure your business is healthy.
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Keep your accountant happy
- Plato’s reporting is best practice, extensive, and securely accessible to your accountant. Automate work for your staff and accountant with Plato.
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Reporting that helps you grow
- Grow your practice with Plato. Monitor which marketing channels help you grow, track the growth of new locations and providers, and see what products and services are most profitable at your practice.
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Exportable and extensible
- Your data is not siloed in Plato. Export any report to Excel and analyze data. Need a custom report? Link your clinic system with leading business intelligence software, and answer your questions with data.
Grow your Practice with Plato
Whether you want to grow your practice, or scale from one clinic to many, Plato supports your growth.
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Have a strong brand relationship with patients
- Plato’s group practice management support lets you build a brand. Enable patients to walk into any clinic location and get a consistent level of care. Build a relationship between your patient and your brand.
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Manage your group practice effectively
- Plato has everything you need to manage a group practice, in one CMS. Track provider performance and manage compensation, set access restrictions if required, and enable your front desk to support multiple providers.
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Grow one clinic into a chain
- Synchronize multiple clinic locations and help them work together. Clearly see what treatments were done where, while helping teams at different locations work together.
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Empower your HQ to drive growth
- Give your HQ secure and remote access to performance, marketing, and operations data and let them drive growth for your practice.
Plato keeps your data secure
From encryption best practices to extensive access restrictions, Plato keeps your data secure.
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Encryption in-flight and at-rest
- Plato uses AES-256 encryption and SSL certificates to keep your data protected. Whether your data is in-flight or at-rest, Plato ensures that it’s secure.
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Maintain multiple backups
- Plato maintains multiple backups of your data in the cloud. You can also download and hold a copy of your data, giving you peace of mind.
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Robust access controls
- The access controls your clinic sets are a key part of your security - ensure that users are only able to access what they need to complete their work.
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Your choice of SSO
- Link Plato to your Single Sign-On Software of choice - Google SSO, Okta, or Azure AD. Centrally reinforce user and password management at an organizational level.
