Payments integrated right into your clinic management software!

PlatoPay lets you securely hold patient payment details on file, allowing them to settle their medical bills without returning to your clinic.

How PlatoPay works

Securely hold patient cards on file – The first time a patient comes to your clinic, swipe to hold their card on file. Plato encrypts the credit card information so that it cannot be seen and it can only be used in relation to a medical bill.

Allow patients to pay remotely – If a patient insurance claim is rejected or if a patient doesn’t want to come back to the clinic to pay a bill, you can then offer them the chance to pay remotely – without returning back to the clinic.

Reduce bad debt – Bills often go unpaid or get delayed because it’s inconvenient for a patient to physically come back to the clinic to make a payment. PlatoPay reduces work for your staff and patients by allowing both to securely process a payment with a click.

When PlatoPay is Used

Manage rejected insurance claims more easily – If an insurance claim is rejected, charge the medical bill directly to PlatoPay. Ensure medical bills are paid in a timely manner.

Let patients clear their medical bills from home – Give patients the option to pay their bills without leaving home. Most people pay bills remotely – why should medical bills be any different?

Simplify billing for international patients — Trying to pay for a bill from overseas can be intimidating – managing a bank transfer and converting currency may be workflows patients are not used to managing. Because PlatoPay is charged directly to a patient card, it feels more like online shopping. They don’t need to speak with their bank or understand the mechanics of currency conversion.

Simplify medical visits for children and helpers – Children and helpers often come for medical visits on their own, but are unable to bring a card with them. Using PlatoPay, they can pay for visit on the spot, without the discomfort of carrying cash.

The Impact of PlatoPay

Increase patient convenience – Patients can conveniently manage almost any bill – why not make it easier to pay medical bills and dental bills too?

Reduce your clinic’s bad debt — Medical and dental practices that don’t simplify patient payments tend to accumulate bad debt. Ensure your bills are paid using PlatoPay.

Reduce long billing cycles – Clinics often pay upfront for lab tests, consumables, and medicines. If billing cycles are long, this impacts the clinic’s cashflow. PlatoPay helps reduce your billing cycles and improve your cashflow.

  • Plato's software is easy to use and intuitive. I would recommend it to any clinic interested in a user-friendly practice management tool which easily links with other programs.

    Dr Shaun Thompson Expat Dental
  • I like Plato because it allows me to access my patients' records anywhere and at anytime. It is especially helpful when I'm at the hospital as I no longer need to carry case notes around. I am able to write digitally on case notes, other times I can draw, or even record audio. I can manage records my way with Plato, and that makes my work easier.

    Dr Wilson Tay Apicare Medical
  • Plato's EMR lets me take photos, and write, draw, and annotate on top of these photos. This function is useful for surgeons -- plastic surgeons in particular. Plato is a very secure clinic management system. The security of patient data is paramount to me, and it helps me sleep soundly at night knowing that Plato is guarding my practice

    Dr Marco Faria-Correa
  • As a clinic manager, I manage a lot of the medical data entry. Plato lets me do my work more efficiently, and they are available to chat whenever I have a question or need an adjustment to my clinic's system. Some of my colleagues even say that they 'play Plato'. If you want to make your staff happy, I would definitely recommend Plato.

    Ting Ting Clinic Manager, Arden Endocrinology Specialist Clinic
  • I love that I can access Plato from anywhere -- in the past, my staff would have to physically come to my clinic and scan and send files to me, if a patient called while I was out of the country. Now I can securely access key medical information without a problem. Plato is an absolute delight!

    Dr Ben Ng Jen Min Arden Endocrinology Specialist Clinic
  • I like Plato because it makes a doctor's work really easy. I can access my case records from anywhere, including images and even video. Plato is a must have for any surgeon.

    Dr Jeffrey Chew Tec Hock Centre for Orthopaedics
  • Nexus Surgical is a group medical practice, managing 5 locations and 5 doctors. Plato has been able to link up all of our clinics in a single easy to use system. They've also made it a lot easier to manage some of the complicated accounting that arises from managing a specialist group practice. I would definitely recommend Plato!

    Li Kar Leong Clinic Manager, Nexus Surgical
  • Plato has helped me become more efficient in managing my clinic workflow. It is easy to use, beautifully designed and has all the functions I need. I can access it anywhere and I'm able to attend to patients' or doctor's needs immediately. Not only has it improved the workflow of my clinic, it has saved the nurses' time by reducing paperwork and allowed us to give better care to our patients.This system is very fast, powerful and it generates all the essential reports I need easily. After having a lot of issues with our previous EMR provider, we transitioned to Plato. Plato helped us port over our old files onto the new system, and it was a breeze to run our operations on Plato. Thank you Plato!

    Natalie CL Tan Apicare Medical
  • Plato is an app which I have been waiting years for. I have always been a Mac user and most of the clinic software are PC based. With the development of this app, it allows me to use it on my iPad Pro, where I write and draw my notes, as I previously did with the physical notes on paper. Now, the clutter of notes filling up shelves in the clinic is a thing of the past. This App also allows full integration of all operations including billing for the patients. In addition, it is completely portable, allowing me to assess it from all my mobile devices. Changing and using Plato is a must as we drive towards a paperless environment.

    Dr Tay Khoon Hean Tay Khoon Hean Surgery
  • I was one of Plato's first customers, and have watched Plato evolve and grow. I currently use Plato to run my practice's full business and clinical operations paperlessly. Plato is a great service - it's is easy to use and the Plato team provides strong customer support. While Plato is a comprehensive software that has everything needed for my clinic to run, I also appreciate that the team is constantly innovating and improving on Plato. It's refreshing to see a team make continued investment in its product, so that my clinic can grow more efficient over time.

    Dr Roland Chieng Fertility and Women's Care

Want to find out more about how Plato will help you run your specific practice?

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