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Run a paperless & automated healthcare practice with Plato.

What makes Plato different?

From patient pre-registration to precise data analytics, run your clinic in accordance with best practices.

Accessible anytime, anywhere
Access your system 24/7, from anywhere.

Go Paperless
Plato has everything you need, in one place. Banish paper from your practice.

Automate Your Work
Whether you need to repeat items with a click, automate a reminder message, or simplify a process, Plato has you covered.

NEHR Submissions
Plato can make your NEHR contributions for you (if you choose).

Use Plato on Any Device
Work from your laptop, tablet, or mobile phone – wherever you are most comfortable.

All the Integrations You Need
Whether it’s lab or radiology linkages, linking custom products to Plato’s API, or linking Xero with Plato, we have you covered.

Medical EMR

A High Performing Medical EMR, Just What the Doctor Ordered.

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Create your notes your way
Whether you want to write, type, or even dictate your notes, Plato has you covered.

Store any file type or size
Plato has unlimited cloud storage, and you can store anything with Plato.

Direct lab results
Direct lab results from Quest, Innovative and Parkway all flow directly into Plato.

Powerful templates
Use standard templates in Plato or level up your data collection by using “Plato Forms” to collect structured data.

Dental EMR

Dental Records that make you smile.

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Dental charting
Chart your notes in a few clicks.

Write/Draw your Charts
Prefer writing/drawing to clicking? Plato’s electronic paper feels just like real paper.

Track Dental Labs
Get data on which dental labs offer the best value for money.

Automated Recalls
Plato manages recalls for you – ensure patients complete their treatment and come back to the clinic regularly for preventative care.

EMR for Allied Health

Allied Health Practitioners, keep your practice running well.

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Carry your EMR with you
When you are hands on in helping a patient, a computer isn’t the best place to input notes about their care. Plato’s portable EMR moves with you.

Type, draw, chart, write
Notes in the format you need them.

Collaborate on patient care
Work with multiple providers to improve patient care. Decide who can see what to complete their work.

Let your patients book their own appointments
Grow your practice by letting patients schedule their own appointments at their convenience.

Manage group billing easily
Track which allied health professional provided what services and when these were provided. Compensate your team based on performance.

Sophisticated Package Management
Allow patients to subscribe and pay for a treatment plan upfront. Transparently share what sessions are remaining with the patient.

Grow your practice with Plato

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Plato grows with you
Add new doctors and locations easily. Plato helps you grow.

Despite integration, know what was done where
From tracking stock at different clinics, to knowing where a payment was collected, Plato integrates your clinic while still providing you information on what was done where.

Book appointments from anywhere
Your patients expect your clinics to work together as a unit. Book appointments for different clinic locations with a click.

Patients only need to register once
Share patient records and key medical information across clinic locations seamlessly. Stop scanning/emailing records from clinic to clinic.

Control who can see what
Keep your group practice PDPA compliant by managing user access carefully. Plato has a full suite of granular access controls that keep your data protected.

Strengthen processes from HQ
Clinic chains love Plato. Plato enables them to set and monitor standards and processes easily.

A Single Platform for all your needs

Link your Plato account with other services your clinic uses and improve your operations.

Link with Plato using our API
Plato has a standard RESTful API that is already being widely used by many clinics. Link your organization’s custom software to Plato using our API. Learn More

Direct Results and Ordering with Major Labs
Plato links with Innovative Diagnostics, Quest Laboratories, ParkwayHealth Laboratories, and more. Receive PDF and HL7 results and order tests with Plato.

Receive Direct Radiology Results with Plato
Receive direct radiology reports from Lifescan Imaging, Parkway Radiology, and OHM from your Plato. Open up DICOMM files easily to double confirm your reports.

Xero Integration
Does your accountant use Xero? Plato can send your transactions directly to their Xero. Banish double data entry from your work.

Billing

Medical Billing Made Easy

Easy & Powerful
Plato is easy enough for a cashier to use, while still allowing your clinic to manage complex medical billing.

All the billing rules you need
Credit notes, debit notes, discounts, voids, and access restrictions on who can do what and when.

Generate the medical billing documents you need
Print and email different MOH compliant invoices – summary invoice, detailed invoice, receipt.

Customize your invoices
Your invoices represent you to patients. Change their look and feel to manage your clinic’s priorities.

Manage patient billing electronically
Email is more private than paper. Send invoices and allow patients to pay electronically with PlatoPay.

Third Party Payments

Corporate, insurance, and government payments can be easier.

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Automate third party billing rules
Plato remembers your corporate or insurance company’s special pricing rules, so your staff don’t have to!

Auto-generate the right statements for payors
Generate any document you need, manage rejections, and manage insurance payments through Plato.

Third Party Payor Integration
Send direct claims to select third party payors.

PlatoPay
Securely hold patient cards on file with PlatoPay – charge them when an insurance claim is rejected or when a child comes alone for a visit. Make patient payment easier and reduce bad debt.

Ensure every corporate invoice is paid
Plato makes it easy to track that.

SmartCMS Integration
If you’re a Singaporean clinic, make direct CHAS and SFL submissions using Plato.

Inventory + Procurement

Manage stock easily
Manage stock inflows and outflows easily. Track when stock is low or when medicines are about to expire.

Backdate your stock reports
Have you ever forgotten to print a stock report at the end of the month? Plato allows you to backdate your stock-taking report to see what it was as of a particular date.

Full procurement flow
Manage procurement end-to-end in Plato. Plato can manage Purchase Requests, Purchase Orders, and Goods Receipt. Use Plato’s access controls to limit who can do what and when.

Pharmacy Management
Manage medicine easily. Set reminders for patients to manage refills, create templates to ensure relevant medical information is communicated to patients.

Comprehensive Stock Reports
Track profit margins on different stock items, plan purchases, and optimize your ordering

Inventory Rules and Controls
Associate controls and rules with different items as needed.

Consumable Management
Track and manage consumables, lowering costs and ensuring what you need is always on hand.

Schedule Management

Ensure Your Calendar is Always Fully Booked

Book Appointments with a Click
Book appointments in just a click. Manage calendars for multiple providers or locations easily.

Online appointment booking
Allow patients to book appointments online, 24/7, without needing to call in to your staff to book.

Manage multiple resources
Book multiple resources in a single appointment.

Sync Plato with your personal calendar
Use Google, Outlook or Apple? Sync Plato with your personal calendar.

Smart appointment confirmations
Send patients smart reminders which allow them to confirm their appointments, reducing no-shows and confirmation calls.

Improve the Patient Journey

Let patients register before arriving
Let patients pre-register their details from the comfort of their home, rather than requiring they register at the clinic.

Smarter queuing
Does your clinic have long wait times? Let patients go for coffee and send them a discreet SMS to return when it’s their turn to see the provider.

Patient self-registration
Allow patients to register from a tablet or laptop at the clinic, or from their mobile device. Save your staff from doing double data entry.

Custom patient journey
Track where the patient is at your clinic or centre. Ensure that the patient completes all the steps to complete their care at the clinic.

Business Intelligence

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Operations reports
Ensure your clinic is running smoothly, track wait times, and manage your daily collections.

Marketing reports
Understand which channels are driving patients to your clinic, how many patients they are bringing, and the revenue/profit they generate.

Inventory reports
Maintain strong inventory controls and negotiate with suppliers to get better deals on your medicine and consumables.

Accounting reports
Provide your accountant with login access and the information they need to reconcile your billing.

Build custom reports with PlatoPulse
Let PlatoPulse be your business analyst – get the reports you need, right when you need them.

Internal Management Tools

Assign and Track Tasks
Assign tasks to different actors at the clinic, tag these tasks to patients, and ensure they are complete.

Comprehensive Audit Logs
Track every click made by any user – know who did what and when.

User management
Create users and assign them custom roles and access restrictions.

Access Restrictions
Restrict or hide sensitive financial and patient information from users who don’t need to see it.

Internal Chat
Chat with other users and coordinate with them to get work done.

Referral Management

Referral tracking
Track which channels are referring you patients.

Auto-generate referral letters
Auto-generate custom referral letters with a click, and spend less time on letter writing.

Send out Referrals Using Plato
Send referrals using Plato, or print our your own hardcopy.

Patient Engagement

Improve Digital Marketing Conversion Rates
Digital marketing can be a lifeline for your clinic. Allowing patients to book an appointment directly after seeing an ad will increase your conversion rate.

Make a great first impression
Let patients register their details before they arrive to the clinic using Plato pre-registration.

Patient recall messages
Make it easy for patients to complete their treatment by sending them recall messages.

Improve patient engagement with Mailchimp
Plato syncs with Mailchimp, the largest email marketing platform on the Internet.

Provide teleconsults using “PlatoConnect”
Plato makes telemedicine easy. Schedule a teleconsult with a click, using Plato.

SMS and Email Reminders
Set SMS and email reminder templates and ensure patients make it to their appointments on time.

Want to find out more about how Plato will help you run your specific practice?

Meet for a Demo
Plato MedicalFeatures